About Us

Name : Dr. Tuheena Mukherjee

Function : Assistant Professor

Email : tuheena@iift.edu

Qualification

M.A. (Industrial Psychology, University of Allahabad), PhD. IIT Delhi

Areas of Interest / Specialization

Organizational Behaviour/ Human Resource Management

Work Experience

Vinod Gupta School of Management, Indian Institute of Technology, Kharagpur, Assistant Professor (On leave for 1 year)

School of Business, Public Policy and Social Entrepreneurship, Ambedkar University Delhi, Assistant Professor

School of Behavioral Sciences, Central University Karnataka, Gulbarga, Assistant Professor

Publications

Journal Publications

1.      Mukherjee, T., & Bhal, K. T. (2018). Assessing Cognitive Ethical Logics for Commercial Emotions. IIM Kozhikode Society & Management Reviewhttps://doi.org/10.1177/2277975218770027 (SAGE)

2.      Maheshwari S. & Mukherjee T. (2017). Role of social detachment in coping with death anxiety: A case of elderly Hindu pilgrims. OMEGA - Journal of Death and Dying. https://doi.org/10.1177/0030222817726266 (SAGE)

3.      Mukherjee, T.& Bhal, K. T. (2017). Understanding Promotional Service Interactions through Social Exchange Theory of Affect. Journal of Promotion Management, 1-19.http://dx.doi.org/10.1080/10496491.2017.1297985 (Taylor & Francis)

4.      Mukherjee, T.& Bhal, K. T. (2017). Do They Always Have Wounded Selves: Moderating Impact of Job-worth on Burnout and Self-worth of Indian Call Centre Employees. South Asian Journal of Human Resources Management, 4(1), 1-20. DOI: https://doi.org/10.1177/2322093717705484 (SAGE)

5.      Mukherjee, T. & Maheshwari, S. (2014), The positive side of call centers: An Indian perspective, South Asian Journal of Global Business Research, 3(1), 36-53. https://doi.org/10.1108/SAJGBR-03-2012-0030 (Emerald)

6.      Mukherjee, T. & Bhal, K.T. (2011). Can we talk about emotional flexibility? Cognitive emotional regulation strategies as moderator of the relationship between emotional labor and self-esteemGlobal Journal of Flexible Systems Management, 12(1-2), 47-58.https://search.proquest.com/docview/928450202?accountid=27562 (Springer)

Proceedings

1.      Mukherjee, T. & Maheshwari, S. (2011). Assessing the relevance of Wong and Law Emotional Intelligence Scale in Indian Context.  In proceedings of National Conference on, Psychological Measurement: Strategies for the New Millennium, IGNOU, New Delhi. (pp. 22-30)

2.      Mukherjee, T.& Bhal, K. T. (2010). Customer reactions to surface and deep acting by call center agents. In proceedings of COSMAR-2010, Indian Institute of Science, Bangalore.

Book Reviews

1.      Mukherjee, T. (2009), [Review of the book Advances in the Psychology of Justice and Affect].Psychology and Developing Societies, 21, 151-159.

International Collaborative Papers

1.      High Performance Work Systems and Organizational Performance: Examining the Impact of Societal Culture in a Cross-National Study with Prof. Ali Dasmalchian and multi-country collaborators for Academy of International Business conference 2016.

2.  High-Performance Work Systems and Organizational Performance: The Role of Societal Culture in Academy of Management Conference, 2018 (with 21 international Co-authors).


Professional / Academic Affiliations

Professional Memberships

1.      Academy of Management

2.      Member Asian Association of Social Psychology

3.      Member National Academy of Psychology

Professional Certification

Certified MBTI trainer by CPP (Consulting Psychologists Press, Washington)