About Us

Name : Dr. Tuheena Mukherjee

Function : Assistant Professor

Email : tuheena@iift.edu


PhD. IIT Delhi

Areas of Interest / Specialization

Organizational Behaviour/ Human Resource Management

Work Experience

Vinod Gupta School of Management, Indian Institute of Technology, Kharagpur, Assistant Professor

School of Business, Public Policy and Social Entrepreneurship, Ambedkar University Delhi, Assistant Professor

School of Behavioral Sciences, Central University Karnataka, Gulbarga, Assistant Professor


Journal Publications

1.      Mukherjee, T., & Bhal, K. T. (2018). Assessing Cognitive Ethical Logics for Commercial Emotions. IIM Kozhikode Society & Management Reviewhttps://doi.org/10.1177/2277975218770027 (SAGE)

2.      Maheshwari S. & Mukherjee T. (2017). Role of social detachment in coping with death anxiety: A case of elderly Hindu pilgrims. OMEGA - Journal of Death and Dying. https://doi.org/10.1177/0030222817726266 (SAGE)

3.      Mukherjee, T.& Bhal, K. T. (2017). Understanding Promotional Service Interactions through Social Exchange Theory of Affect. Journal of Promotion Management, 1-19.http://dx.doi.org/10.1080/10496491.2017.1297985 (Taylor & Francis)

4.      Mukherjee, T.& Bhal, K. T. (2017). Do They Always Have Wounded Selves: Moderating Impact of Job-worth on Burnout and Self-worth of Indian Call Centre Employees. South Asian Journal of Human Resources Management, 4(1), 1-20. DOI: https://doi.org/10.1177/2322093717705484 (SAGE)

5.      Mukherjee, T. & Maheshwari, S. (2014), The positive side of call centers: An Indian perspective, South Asian Journal of Global Business Research, 3(1), 36-53. https://doi.org/10.1108/SAJGBR-03-2012-0030 (Emerald)

6.      Mukherjee, T. & Bhal, K.T. (2011). Can we talk about emotional flexibility? Cognitive emotional regulation strategies as moderator of the relationship between emotional labor and self-esteemGlobal Journal of Flexible Systems Management, 12(1-2), 47-58.https://search.proquest.com/docview/928450202?accountid=27562 (Springer)


1. Mukherjee, T., Ilavarasan, P. V., & Kar, A. K. (2019, January). Digital literacy training, impact & moderating role of perceived value among unemployed women in India. In Proceedings of the Tenth International Conference on Information and Communication Technologies and Development (p. 22). Ahmedabad, India — January 04 - 07, 2019. ACM New York, NY, USA ©2019  Association of Computing Machinery. Doi:10.1145/3287098.3291932

2. Dastmalchian, A., Bacon, N., McNeil, N., Steinke, C., Blyton, P., Satish Kumar, M. & 21 Co-Authors (2018, July). High-Performance Work Systems and Organizational Performance: The Role of Societal Culture. In Academy of Management Proceedings (Vol. 2018, No. 1, p. 15721). Briarcliff Manor, NY 10510: Academy of Management. https://doi.org/10.5465/AMBPP.2018.161  

3.  Mukherjee, T. & Maheshwari, S. (2011). Assessing the relevance of Wong and Law Emotional Intelligence Scale in Indian Context.  In proceedings of National Conference on, Psychological Measurement: Strategies for the New Millennium, IGNOU, New Delhi. (pp. 22-30)

4. Mukherjee, T.& Bhal, K. T. (2010). Customer reactions to surface and deep acting by call center agents. In proceedings of COSMAR-2010, Indian Institute of Science, Bangalore.

Book Reviews

1.      Mukherjee, T. (2009), [Review of the book Advances in the Psychology of Justice and Affect].Psychology and Developing Societies, 21, 151-159.

International Collaborative Papers

1.  High Performance Work Systems and Organizational Performance: Examining the Impact of Societal Culture in a Cross-National Study with Prof. Ali Dasmalchian and multi-country collaborators for Academy of International Business conference 2016.

2.  High-Performance Work Systems and Organizational Performance: The Role of Societal Culture in Academy of Management Conference, 2018 (with 21 international Co-authors).

Professional / Academic Affiliations

Professional Memberships

1.      Academy of Management

2.      Member Asian Association of Social Psychology

3.      Member National Academy of Psychology

Professional Certification

Certified MBTI trainer by CPP (Consulting Psychologists Press, Washington)

International Visiting Positions

Visiting Scholar at Beedie Business School, Simon Fraser University, Canada. Project (HR Climates and GLOBE) 2016

Research Projects

1.        When Morality is bounded by economic rationality: Understanding moral judgements from social intuitionist model –Sponsoring Agency- ICSSR(Indian Council for Social Science Research). Grant Amount – 7,00,000/- (Seven Lakhs). (Principal Investigator)

2.        Investigating High Performance Work Systems and its impact on organizational effectiveness- Sponsoring Agency IIT Kharagpur. Grant Amount – 25,41,181/- (Twenty five lakhs forty one thousand one hundred and eighty one).(Principal Investigator)

3.        Development of Index of Measurement of Happiness at New Town Kolkata. Sponsoring Agency- New Town Kolkata Development Authority, Kolkata. Grant Amount – 41,40,000 (Forty one lakhs forty thousand). (Co-Principal Investigator)

4.         India Partner in Human Resource Climates Project funded by SSHRC (Social Sciences and Humanities Research Council of Canada) and Project GLOBE. PI Prof. Ali Dastmalchian, Dean, Beedie Business School, Vancouver, Canada. http://www.hrclimate.com/

5.        Co-PI, project on “A case study of hardwood timber business by the migrant community in satpura reagion”, funded by         Ambedkar University Delhi

6.        Part time Research Consultant in project named ‘ICTs and Urban Micro-enterprises’, funded by International Development     Research Center (IDRC), Canada, 2011 (CI: Dr. Vignesh Illavarasan, HUSS IIT Delhi).

International Conferences:

1. Mukherjee, T.& Khanna, A. (2015). Understanding Consumer Behavior on Digital Portals from Theory of Planned Behavior Perspective.11thBiennial Conference of Asian Association of Social Psychology, Cebu City, Philippines Aug. 19- 22

2. Mukherjee, T.&Bhal, K.T. (2013).Perceived Ethicality of Emotional Labor.10thBiennial Conference of Asian Association of Social Psychology, Yogyakarta, Indonesia, Aug. 21- 24.

3. Maheshwari S. &Mukherjee T.(2013).Revisiting Terror Management Theory in Elderly Hindu Kalpvasis (Pilgrims).10th Biennial Conference of Asian Association of Social Psychology. Yogyakarta, Indonesia, Aug. 21-24.

4. Mukherjee, T.&Bhal, K. T. (2011).The Role of Agent and Customer Characteristics in determining Successful Service Interactions.9th Biennial Conference of Asian Association of Social Psychology.Kunming, China,July 28-31.

5. Mukherjee, T.&Bhal, K. T. (2010).Customer Reactions to Surface and Deep Acting by Call Center Agents.10th International Consortium for Students in Management Research, Bangalore, Nov. 25-26.

6. Mukherjee, T.&Bhal, K. T. (2009). Cognitive Emotional Regulation Strategies as moderator of the relationship between Emotional Labor and Stress.  8th Biennial Conference of Asian Association of Social Psychology, Delhi, Dec 11-14.

National Conferences:

  1. Maheshwari, S. & Mukherjee, T. (2015). Relationship between belief in just world and satisfaction with life: The moderating role of self-esteem. The Centenary Conference on Psychology, in collaboration with NAOP, IAAP, IACP & DIPR, October 9 ‐11, 2015 at  Kolkata
  2. Roy. S.,Maheshwari S., & Mukherjee T. (2014). How facebook use makes people more brand conscious: the mediating role of social comparison. National Seminar on Social Change in Contemporary India: Psychological Dimensions and Social Response, New Delhi, Mar. 21-22.
  3. Mukherjee T.&Bhal K. T. (2011).Role of Social Support in Relation between emotional labor strategies and Employee Outcomes.XXI Annual Convention of National Academy of Psychology, IRMA Anand, Dec. 12-14.
  1. Mukherjee, T.&Maheshwari, S. (2011). Assessing the relevance of Wong and Law Emotional Intelligence Scale in Indian Context. National Conference on, Psychological Measurement: Strategies for the New Millennium, New Delhi, March 4-5. 
  2.  Mukherjee, T.&Bhal, K. T. (2010). Emotional labor in call centers: Causes and consequences. National Science Day, Indian Institute of Technology, Delhi, Feb 25-28.
  3. Mukherjee, T.&Bhal, K. T. (2008).Role of Gender in perceived Emotional labour and its impact on Self Esteem.XVIII Annual conference of National Academy of Psychology. Guwahati, Dec. 14-17.
  4.   Maheshwari, S., Mukherjee, T.&Bhal, K.T. (2008). Role/Non-Role Stressors and its Impact on employees’ Self-Esteem and Job Satisfaction: A Study of Call Centre Employees. XVIII Annual conference of National Academy of Psychology. Guwahati, Dec. 14-17.
  5. Mukherjee, T.,Maheshwari, S. &Bhal, K.T. (2008). Stress at Call Centres: Dimensions and its Correlates. 12th International and 43rd National Conference of the Indian Academy of Applied Psychology. Kolkata, Feb 7-9.

Awards and Honors

1.         Highly Commended Paper 2015 by Emerald group for paper entitled “The positive side of call centers: An Indian perspective”.

2.         Awarded Park Jung-huen Jung Tae-gon Young Scholar Award2011, for Best Doctoral Dissertation, by the Asian Association of Social Psychology, July 27- 31st (2011) at Kunming, China.

3.         Awarded Third Prize for Best Paper at the 10th International Consortium for Students in Management Research for paper titled “Customer Reactions to Surface and Deep Acting by Call Center Agents”  November 25-26, (2010) at Indian Institute of Science, Bangalore.

4.         Nominated by IIT Delhi with full sponsorship for Summer School on “Leadership for Global Challenges” University of Exeter, U.K. from July 3rd - 24th, 2010.

5.         Awarded Best paper at Psychological Measurement: Strategies for the New Millennium,National Conference, IGNOU, March, 4-5, (2011) for paper titled:Mukherjee T. &Maheshwari S. (2011). “Assessing The Relevance of Wong and Law’s Emotional Intelligence (EI) Scale in Indian Context”, IGNOU, Delhi.

6.         Recipient of Chancellor’s medal for “Best All Round Student of Arts Faculty” (2004), Allahabad University.

7.         Recipient of Jawaharlal Nehru Scholarship for Meritorious Students, (2004)

8.         3rd rank overall in BA exams (2004), Allahabad University.

9.         Member of Indian Youth Delegation to China, in the area of academics as per the joint declaration of Honorable Prime Minister of India and Honorable President of Republic of China, 2007.