About Us

Name : Dr. Nitin Seth

Function : Professor
HOD (Quantitative Techniques)

Email : nitinseth@iift.edu


- Post Doctoral Experinece (+6 Months), at GIZ/DIE Germany and Ecole Des Mines, Saint Etienne France (Programme Sponcered by Federal Ministry of Economic Cooperation and Development, Germany)
- Doctor of Philosophy (Ph.D.) in Supply Chain Management (Indian Institute of Technology, New Delhi, INDIA (IIT/D)
- Post Graduation (M.Tech) Indian Institute of Technology, New Delhi, INDIA (IIT/D)
- Post Graduation in Industrial Engineering and Management
- Graduation in Mechanical Engineering (B.E.) First Division, 2nd rank in University

Areas of Interest / Specialization

Teaching Interest/s:

Supply Chain Management  (with focus on sustainable business practices)

Operations Management and Service Operations

Service Quality

Total Quality Management

Project Management

Research Interest/s:
Sustainable Business Practices and Operations Excellence

Work Experience

Professional Experience (+23 years):  Teaching +20 Years ; Industry : About 3 Years

Presently serving as Professor in Indian Institute of Foreign Trade (IIFT, New Delhi), Experience: about 10 Years (Joining- April, 2008)

International Visits/Assignments 


Germany, Switzerland, Belgium, France, Finland, Austria, Estonia


Dar es Salaam (Tanzania).    Addis Ababa (Ethiopia)   Cairo (Egypt)       Gabarone (Botswana)

Windhoek (Namibia)              Pretoria (South Africa)    Tunis (Tunisia)      Harare (Zimbabwe)

Accra (Ghana)



Achievements :

- Authored more than 80 Papers at International and National Levels (International Journals : 40).     

- Google h index =12, Scopus citations =+ 550; scopus h index =8

- Research paper titled "Service quality models: a review" achieved a citation of +1000 (Google scholar citations)

- Research paper titled "A conceptual framework of service quality in supply chain" achieved one of the most top 20 downloads research papers (IJPDLM) in 2010

- * Books/Chapters in Book:

Co authored a book titled, 2003, “Fundamentals of Metal Cutting and Machine tools”, New Age International publishing, New Delhi, India. Joint authors : Dr. B.L. Juneja and G.S. Shekhon  

School selection by Fuzzy TOPSIS and AHP, Chapter 1, Innovative solutions for implementing global supply chains in emerging markets, Advances in Logistics, operations and management science series (ALOMS) book series, published by Montclair university USA

Select  referred International publications (ONLY Scopus listed and ABDC RANKED)

Seth N.,Deshmukh S.G. and Vrat P., (2005), Service Quality Models: A review, International Journal of Quality and Reliability Management, Vol.22, No.9, pp.913-949.

Seth N., Deshmukh S.G. and Vrat P., (2006), A conceptual model of service quality in supply chain, International Journal of Physical Distribution and Logistics Management, Vol.36, No.7, pp.547-575

Seth N., Deshmukh S.G. and Vrat P., (2006), A framework for measurement of quality of service in supply chain”,, Supply Chain Management: An International Journal, Volume 11, No.1, pp 82-94

Seth N.,Deshmukh S.G. and Vrat P., (2006), “SSQSC a tool to measure supplier service quality in supply chain”, Production Planning and Control: An International Journal, Vol.17, No.5, pp.448-463.

Seth D.,Seth N. and Goel D., (2008), Application of value stream mapping (VSM) for minimization of wastes in the processing side of supply chain of cottonseed oil industry in Indian context, Journal of Manufacturing Technology Management, Vol. 19, No.4. pp.529-550.

Talankar, A., Verma, P. and Seth N. (2011), A Conceptual Framework for Application of Six Sigma Improvement Methodology in Non-Formal Service Sector, International Journal of Six sigma and competitive advantage,  Vol.6, No.4 , pp.321 – 338

Verma A., Seth N. and Singhal, N., (2011), Enablers of supply chain competitiveness: An Interpretive Structural Modelling approach, International Journal of Value Chain Management, Vol 5, No 3-4, pp 212-231.

Saxena A. and Seth N., (2012), Supply chain risk and security management: an interpretive structural modelling approach, International Journal of Logistics Economics and Globalisation, Vol.4., No.1, pp. 117-132.

Mehta, N,  Verma, P, Seth, N. And Shrivastava, N. (2014), Identification of TQM criterions for engineering education using Delphi technique, International Journal of Intelligent Enterprise, Vol.2. No.4, 2014  pp325-341

Saxena A. and Seth N. (2014), Analytic hierarchy Process to assess Supply chain risk and security management, International Journal of Procurement Management, Vol. 7, No. 3.pp. 279-298.

Metha, N, Verma P and Seth N. (2014), TQM implementation on Engineering Education in India: An interpretative structural modeling approach, Total Quality Management and Business Excellence, Vol. 25, No 2, pp.124-140.

Talankar, A, Verma P and Seth N. (2015), Modelling the Clusters of Critical Success Factors of Six Sigma for Non-Formal Service Sectors using Interpretive Structural Modelling, International Journal of Six Sigma and Competitive Advantage, Vol 9, No 2-4, pp 222-240.

Jena N and Seth N, (2016), Investigating the perceptions of Indian employees on logistics network and logistics cost on Indian steel sector, Asia Pacific Journal of Marketing and Logistics, Vol. 28, No: 3, pp.565 – 574.

Maheshwari, P., Seth N. and Gupta, A.K. (2017), Drivers of product visibility in Indian automobile sector: An ISM based approach, International Journal of Logistics Economics and Globalisation, Vol xx-, No xx, pp xx-xxx.

Singh S., Singh, R.K. and Seth N, (2017), Ranking of critical success factors for online retailing by TOPSIS approach, International Journal of Productivity and Quality Management, Vol 21, No. 3, pp.359-374.

Seth D, Seth N and Dhariwal, P., (2017), Application of value stream mapping (VSM) for lean and cycle time reduction in complex production environments: a case study, Production Planning and Control, Vol 28, No 5, pp. 398-419.

Agrawal V, Seth N, Seth D. and Tripati V, (2018), Exploring e-Service Quality and its Relation with Customer Satisfaction in the Banking Sector: An Indian Experience, accepted in International Journal of Business Information Systems

Maheshwari, P., Seth N. and Gupta, A.K. (2018), An interpretive structural modeling approach to advertisement effectiveness in the Indian mobile phone industry, accepted in Journal of Modelling in Management

Verma, A., Seth, N., Singhal, N., (2018), Application of Interpretive Structural Modelling to establish Interrelationships among the Enablers of Supply Chain Competitiveness, Materials Today: Proceedings  

Joshi, V. and Seth N., (2018), Identification of total quality management constructs for Indian schools, accepted for publication in International Journal of Intelligent Enterprise.

Maheshwari, P.and  Seth N  (2018) "Effectiveness of Flipped Classrooms: A Case of Management, Education in Central India", accepted for publication in International Journal of Educational Management

Professional / Academic Affiliations

Ph.D. (Supervisor/Co Supervisor): 11 student (awarded degree) ,1 Thesis under evaluation.

Graduate and Under-Graduate dissertation guidance:

Guided more then 80 students at Undergraduate level

Guided more then 100 students at Post Graduation Level

Select Invitations/Memberships in India              

Invited as key speaker on Global Regimes and Industry 4.0: Implications for Domestic Capacity in India.  at Futuristic, Resilient and Digital Infrastructure’ meet organized by AIIB and RIS, Bangalore on 3-4 May 2018.

Convenor MSD/4, ISO Ballot- ISO/CD20400 on sustainable procurement, Bureau of Indian Standards, GOI, INDIA

Invited member for AIEEE, online examination committee

Invited member for MSD 4/A-2.23, Management and Productivity Sectional Committee, Bureau of Indian Standards, GOI, INDIA

Academic Council member, Indian Institute of Foreign Trade, New Delhi 2013-15.

Invited as Key note speaker in International Conference at Amrawati University 2014

Consultancy Assignments handled

Chemical Sector (01) Improvements through optimizing Supply Chain
Consumer Electronics (01) Supply chain mapping and cycle time reduction
Pharmacy, Sector (02) Study for process improvements.
Mechanical Machinery Sector (01) Productivity improvement in select areas