About Us

Name : Dr. Pooja Lakhanpal

Function : Associate Professor

Email : pooja@iift.edu


  • University Gold Medalist, B. A. (1989)
  • M. A. (Psychology), University of Mumbai (1989 – 1991); Recipient of National Merit Scholarship
  • PhD (Humanities & Social Sciences), Indian Institute of Technology, Mumbai
  • Managing Global Governance (MGG-9) from German development Institute, Bonn (DIE) and GIZ, Germany sponsored by Ministry of Economic Cooperation and Development, Germany (Jun – Dec 2011)
  • Summer School "Corporate Social responsibility" GIZ, Bonn, Germany, September 2012
  • Seminar on Global Ethics, Federal Foreign Srvice, Wittenberg, Germany, 2013

Areas of Interest / Specialization

Teaching Interest/s:
Psychology for Managers, Corporate Social Responsibility, Cross-Cultural Management in International Business, Organizational Behaviour and Human Resource Management

Research Interest/s:
Sustainable Business Practices and Corporate Social Responsibility

Work Experience

           Current Employment

Associate Professor, Indian Institute of Foreign Trade (IIFT), New Delhi (May 2006 till date)

  • Teaching Psychology for Managers, Cross Cultural Management and Organization Behaviour in all the Programs offered viz., MBA Full Time and Part Time as well as the Executive Diploma programs for working professionals
  • Conducting and coordinating Management Development Programs for industry professionals and officials of various government departments. The programs conducted are in the various areas of soft skills, Cross Cultural Management and Corporate Social Responsibility.
  • Member – International Projects Division. Responsible for setting up of India – Africa Institute of Foreign Trade, under the ‘Focus Africa’ program of Ministry of External Affairs (MEA), GoI
  • Programme Director, IFM Tanzania, MBA 2012-14 & 2014-16
  • Programme Director for MBA (Part Time) Programme (2012 – June 2015)
  • Programme Director for MBA (Part Time) Programme (2010 – June 2011)
  • Programme Director for PhD (2007-2009). Responsibilities included marketing of the programme, admissions, coordinating teaching and research activities for the Full Time and Part Time Ph D Program scholars offered by IIFT. The participant profile ranges from academic scholars, professionals from industry in senior management positions and senior government officials.

    22 years of work experience that can be broadly divided into Industry and Academics in following areas
  • Organization Development & Change Management
  • Designing and conducting training programmes. Have conducted several Executive Development programmes for middle and senior level managers in the following areas
                      - Work Life Balance (including Stress Management)
                      - Cross Cultural issues in International business (including Cross Cultural Communication and Business Etiquette)
                      - Corporate Social Responsibility
                      - Talent Management
                      - Motivation and Performance Improvement Strategies
  • Designing & Implementation of Performance Management Systems
  • Business, Consumer and Academic Research

    Industry Experience

    Worked in the Corporate sector from 1991 onwards till 2003 with reputed firms like Tata Consultancy Services, AC Nielsen and Silverline Industries amongst others, in domain areas of Human Resources Management, Strategic Consulting and Market Research.

    Worked closely with leading Indian corporates like Reliance Industries, Godrej, M&M and globally reputed firms like Unilever, P&G, Samsung, Toyota, Bayer, J&J, Kellogg’s, BNP Paribas to name a few. Also worked with various State Governments and Export Promotion Councils such as GJEPC, SRTEPC, APEDA and FIEO.

    Academic Experience
  • Associate Professor with Indian Institute of Foreign Trade (IIFT), New Delhi
  • Reader with Dr. V. N. Bedekar Institute of Management Research & Studies, Thane
  • Assistant Professor with MET Institute of Management, Mumbai
  • Lecturer with Sydenham Institute of Management (SIMSREE), Mumbai and Somaiya Institute of Management Studies & Research, Mumbai
  • Teaching Assistant with Department of Applied Psychology, University of Mumbai


  • Lakhanpal, P., Kumar, S., Poorna, P., and Deo, T. P. (2000) Role Efficacy and Burnout amongst IAS Officers in Actualizing Managerial Roles: Studies in Role Efficacy. pp 117-126 edited by Sayeed, O. B. and Pareek, Udai. Tata McGraw Hill, New Delhi.
  • Teaching Course on Business Ethics

          Industry Projects

  • Organization Restructuring Project, Rashtriya Ispat Nigam Ltd. (RINL), Vishakhapatnam
  • Organization Restructuring Project , Haryana Warehousing Corporation (HWC), Government of Haryana
  • Adolescence Coaching Program – Life Skills Program, Central Board of Secondary Education (CBSE), Ministry of HRD, GoI
  • Training of Principals of CBSE schools, CBSE, Ministry of HRD, GoI
  • Development Strategy of Agri-Export Zones (AEZs) for Bananas, APEDA, Ministry of Commerce & Industry, GoI
  • Export Promotion Strategy to counter Decline in Polyester Cotton Blended Fabrics Exports, SRTEPC, Ministry of Commerce & Industry, GoI
  • Market Analysis of & Branding Strategy for Diamond Exports, GJEPC, Ministry of Commerce & Industry, GoI
  • Marketing Strategy for Food Parks in Maharashtra, MIDC, Government of Maharashtra
  • Marketing & Sales Strategy for SEZs in Gujarat, SKIL Infrastructure Limited
  • Export Promotion Strategy and Fixation of DEPB Rates, Vegetable and Fruits Association (VAFA), APEDA, Ministry of Commerce & Industry, GoI
  • Customer Satisfaction Studies for BNP Paribas, Samsung India Electronics, BPL Communications, Videocon International and Lupin Labs
  • Rural Studies: Marketing Strategy for Tractors in Maharashtra & Punjab, Mahindra & Mahindra and Marketing & Distribution Strategy for Fumigants: Punjab & Haryana, United Phosphorous Limited
  • Consumer Studies for P&G, HLL, Kellogg’s, Reliance Industries, J&J, Marico Industries and Sony Entertainment Television

Professional / Academic Affiliations

  • Advisor, Central Board of Secondary Education (CBSE), Ministry of HRD, GoI
  • Director, Zeitgeist Advisorate